PRIVACY POLICY

At Roy Physiocare, we respect your privacy and are committed to protecting your personal information.

Information We Collect - When you contact us through our website, phone, WhatsApp, or appointment forms, we may collect information such as your name, phone number, email address, and details related to your inquiry or appointment.

Our website may also automatically collect basic technical information such as your IP address, browser type, and website usage statistics through cookies and analytics tools.

How We Use Your Information -

• Respond to your inquiries and appointment requests
• Provide physiotherapy and rehabilitation services
• Improve our website and services
• Communicate important updates regarding appointments or treatment

Information Sharing - We do not sell, rent, or trade your personal information to third parties. Information may be shared only when required by law or to provide services requested by you.

Data Security - We take reasonable measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no internet transmission can be guaranteed to be completely secure.

Third-Party Services - Our website may use third-party services such as Google Analytics, Google Maps, Meta (Facebook) tools, and WhatsApp to improve user experience and communication.

External Links - Our website may contain links to external websites. We are not responsible for the privacy practices of those websites.

Contact Us - If you have any questions regarding this Privacy Policy, please contact:

ROY PHYSIOCARE
Email: health@royphysiocare.com
Phone: 7003888046

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

REFUND & CANCELLATION POLICY

At Roy Physiocare, we strive to provide quality physiotherapy and rehabilitation services to all our patients.

Appointment Cancellation & Rescheduling - Patients may cancel or reschedule their appointments by contacting us in advance. We recommend informing us as early as possible to help us manage appointment availability.

Consultation Fees - Consultation fees, once paid and the consultation has been provided, are non-refundable.

Treatment Packages - For physiotherapy treatment packages, charges for sessions already utilized will not be refunded. Any request for a refund of unused sessions will be reviewed on a case-by-case basis at the sole discretion of Roy Physiocare.

Missed Appointments - Failure to attend a scheduled appointment without prior notice may result in the loss of that appointment slot.

Clinic-Initiated Changes - In the event that Roy Physiocare needs to cancel or reschedule an appointment due to unforeseen circumstances, we will make reasonable efforts to offer an alternative appointment.

Contact Us

For questions regarding cancellations or refunds, please contact:

ROY PHYSIOCARE
Email: health@royphysiocare.com
Phone: 7003888046

TERMS & CONDITIONS

Welcome to Roy Physiocare. By accessing and using this website, you agree to the following Terms & Conditions.

Website Information - The information provided on this website is for general educational and informational purposes only. It should not be considered medical advice, diagnosis, or treatment. Patients are encouraged to consult a qualified healthcare professional for individual assessment and treatment.

Appointments - Appointment requests submitted through the website, phone, WhatsApp, or other communication channels are subject to confirmation and availability.

Treatment Outcomes - Physiotherapy and rehabilitation outcomes may vary from person to person. Roy Physiocare does not guarantee specific treatment results.

User Responsibilities - Users agree to provide accurate information when submitting inquiries, appointment requests, or other details through the website.

Intellectual Property - All content on this website, including text, images, logos, videos, and graphics, is the property of Roy Physiocare unless otherwise stated. Unauthorized copying, reproduction, or distribution is prohibited.

Third-Party Links - This website may contain links to external websites for convenience. Roy Physiocare is not responsible for the content, accuracy, or privacy practices of such websites.

Limitation of Liability - Roy Physiocare shall not be held liable for any direct, indirect, incidental, or consequential damages arising from the use of this website or reliance on the information provided herein.

Changes to Terms - Roy Physiocare reserves the right to modify these Terms & Conditions at any time. Updated versions will be posted on this page.

Contact Us

ROY PHYSIOCARE
Email: health@royphysiocare.com
Phone: 7003888046